News & Insights

Revolutionising hospitality: The role of personalisation and the guest technology experience The power of technology continues to evolve in creating an unforgettable customer experience for

The hospitality sector is energy-intensive, with heating, cooling, lighting, and equipment all contributing to high consumption levels. Yet, energy is one of the few controllable

Whilst guests are often thought of as the main priority for hotels, their staff are also vital. Hotel staff play a crucial role in ensuring

Why is technology often overlooked in comparison to room décor when it comes to investment? The question inspired this blog highlighting the vital role technology plays

As we head into 2025, delivering a great guest experience in the hospitality industry has never been more critical. Today’s hotel guests want more than

The hospitality industry is undergoing a significant shift, with businesses transitioning from traditional operating practices to more sustainable approaches. With ambitious targets for energy management

In today’s world, Wi-Fi isn’t just an added perk for hotels; it’s a necessity. Your guests expect seamless, fast, and reliable connectivity the moment they

The modern guest expects a lot more than just good Wi-Fi. How can you deliver an at-home technology experience? In this article, our Co-Founder and Director Leo Colgan delves into IMS’ journey to date, the IMS Personal Entertainment Network and more.

In this article, we’ll highlight just how hoteliers can utilise modern digital media channels to improve the stay for hotel guests and bring the hotel experience in line with the modern world.