Hotel guest technology – How to choose a hotel wifi provider that works

hotel receptionists

As we head into 2025, delivering a great guest experience in the hospitality industry has never been more critical. Today’s hotel guests want more than just a comfy room – they want seamless connectivity, easy access to online services and to be connected to the latest tech.

With the pace of hotel guest technology changing so fast, choosing the right solutions can be tough, from choosing the right hospitality Wi-Fi provider to the right energy management tools. But how do you ensure the hotel technology meets the guests needs and enhances their stay? In this post we’ll show you how to pick the right hotel guest technology solutions for your guests.

Evaluating different needs

Before you pick the right hotel guest technology solutions, you need to evaluate the hotel’s needs. They can vary depending on many factors, size, location and target market. Start by looking at guest feedback, identifying operational inefficiencies and reviewing the latest technology trends in the hospitality industry. By evaluating your needs and identifying where you are lacking you can make informed decisions when choosing the right guest experience technology.

Guest expectations

Guest expectations have changed a lot as we head into 2025, guests expect more from the hotels they visit. A key expectation is seamless Wi-Fi connectivity throughout the hotel, which can be achieved by choosing a reliable hotel wifi provider in Ireland. There’s also a growing demand for eco-friendly, energy efficient technology that supports sustainability. By ensuring guest experience technology solutions meet these expectations you can put your hotel at the top of the pack in terms of technology and environmental responsibility.

Budget requirements

When choosing guest experience technology budget is a key consideration. You need to balance the need for great solutions with the resources available. While investing in good technology can enhance the guest experience and efficiency, you need to choose solutions that fit your budget. Consider the long term ROI, cost savings, energy efficient solutions and guest satisfaction. Prioritise their needs and invest in hotel guest technology that delivers the best value. The right guest experience technology will increase stays and drive repeat business.

Guest technology integration

You also want the technology you choose to integrate with any existing systems so there are no compatibility issues. A smooth integration process is key to minimal disruption and maximum efficiency. When choosing hotel guest technology consider how it will work with existing infrastructure like property management systems, payment systems and guest service platforms. A well integrated solution means smoother operations and better service delivery, benefits both guests and hotel staff.

Measuring success

Once you’ve chosen the right guest experience technology solutions measuring success is key. By doing so you can see what’s working, what’s not and how guests are interacting with the technology. Partnering with a company that has a data driven platform gives you valuable insights into the performance of the existing tech. You can track guest satisfaction, monitor usage patterns and see if the technology is meeting any predefined goals.

Why IMS connect for your hotel wifi?

At IMS connect we deliver hotel guest technology experiences through a range of tech solutions, over 20 years of experience having worked with over 600 clients in Ireland, UK and Europe. We use hotel guest technology to deliver great guest experiences, hotel Wi-Fi, energy management solutions, employee, conference and experience enhancement tools. As a hotel wifi provider in Ireland our Wi-Fi solutions ensure guests can stay online always.

Also our guest experience technology tools will ensure both guests and staff have the best experience in 2025 and a net-zero future. To find out more about our hotel guest technology solutions, contact us. Fill out the online contact form, call us on +353 61 310 725 or email sales@imsconnect.com.

 

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