About IMS



Our commitment to sustainability

At IMS connect, we are committed to advancing sustainability in alignment with the United Nations Sustainable Development Goals. Through responsible business practices, resource efficiency, and community engagement, we strive to contribute to a more sustainable future advancing as an organisation under each of the 17 SDGs with a particular strategic focus on 3 goals.



UN SDG 1: No Poverty

IMS connect is dedicated to making a positive impact on society. Our target in the area of no poverty is to contribute over €500 per employee towards alleviating poverty.

Our approach to achieving this goal each year is multifaceted. We focus on one strategic charity partnership each year. Additionally, each team member has 1 CSR day per annum to donate their time to organisations and communities of their choice that need support.

This focus enables us to support economic development and create a more equitable society for all which in turn provides a sense of purpose for individual team members and the organisation as a whole.


UN SDG 3: Good Health and Wellbeing

At IMS connect, we aim to create a healthy and positive environment for our team and more generally all stakeholders of our organisation. We have a number of annual goals in this area including eNPS, cNPS, and wellness.

Our annual employee net promoter score (eNPS) target is 9+ which is measured every 6 months. Achieving this starts with a people-first leadership philosophy which is part of how we operate in IMS connect. We provide a flexible work from anywhere environment, a wide range of benefits, professional development, and regular wellness events to ensure our team feel connected and part of a supportive community.

Our customer net promoter score (cNPS) target is 9+ which is measured annually. This goal is achieved through delivery of high quality products, high availability of services, efficient project delivery, and best in class customer service delivered with the personal touch and experience that our team aim to create.


UN SDG 13: Climate Action

At IMS connect, we are on a pathway to carbon neutrality by 2030. To enhance our positive impact on the planet, we are now delivering energy management solutions to support our customers journey to net zero.

At IMS connect, we accept responsibility for our role in addressing the urgent global challenge of climate change. Our current carbon emissions per annum is now below 100 tonnes. To achieve carbon neutrality, we are actively measuring the impact of our business activity on the environment.

Across the team, we are working on strategies to reduce our carbon footprint, including remote working, transition to electric fleet, working with sustainable suppliers and technology, minimising work related travel, membership of the Cloudforest community, tree planting, and much more.
With our energy management solution, we can now empower our customers to be more energy efficient and provide a data informed pathway to carbon neutrality and ultimately, net zero.


Our partnership with Cloudforests

Sustainability isn't just a checkbox; it’s at the core of who we are as a team.

Woven into our mission and purpose, we're making tangible strides across the entire UN SDG framework. By focusing on three critical objectives, we ensure real-world results in areas that resonate deeply with our team. Our commitment to sustainability will continue to evolve and expand, as our team and organisation grows.

We are proud to be Coolpartner number 014 in the Cloudforests community creating forests along with wild atlantic way in Ireland for the planet. Check out some photos from our plantings days below. As we grow, we look forward to increasing the positive impact we can have on our team, for our customers, and for the planet.