About IMS

Who we are

Who We Are

Discover our journey

We’re more than technology providers. We're partners in innovation, dedicated to shaping exceptional guest experiences and advancing connectivity. Explore our story, values, and global impact on this voyage of discovery.

Our Purpose

Connecting people with leading technology while caring for society and the planet

Our Vision

The leading sustainable Wi-Fi and communications technology partner for hospitality and serviced living

Our Mission

Provide sustainable technology, solutions, and support that make our customers' lives easier

Who We Are

Our core principles

People first

We put our people first, always


Profit is irrelevant if it comes at the expense of society or the planet


We strive for excellence in everything we do


We adapt to change quickly through an agile structure and open mindset

Believe in what
we sell

Only provide technology that we would have in our own homes

Obsessive about customer experience

Be the company that you would like to be a customer of


We simplify technology, processes, and the customer experience


We address challenges from a position of compassion never losing sight of the fact we are all human

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Who We Are

Our Story

In 2003, Shane Hartigan founded IMS with a vision to harness the potential of technology to make customers lives easier. Shane was joined on this journey in the early days by Leo Colgan. Watch our founders story to learn more about our fascinating journey from inception.

Who we are

IMS Milestones


Founded 2003


First BTR Project


First Hotel Project


First Student Accommodation Project


First Hotel Wi-Fi Deployment


First Aparthotel WiFi Project


Move to new IMS HQ in Limerick


Open UK HQ in Reading


First Coliving Project

who we work with

Our Clients

Who we are

Meet our team

The Board of Directors

Denis Ahern

Chief Executive Officer

Leo Colgan

Co-Founder & Chief Growth Officer

Shane Hartigan

Founder & Executive Chairperson

Tom Tierney

Non-Executive Director

Senior Management

Gerard Quinn

Operations Director

Nigel Finch

Innovation Director

Sales & Marketing

Helena O'Brien

Business Development Manager

Julian Lloyd

Commercial Director

Lauren Stewart

Business Development Executive


Karl O’Regan

Head of Engineering

Leon Nolan

Site Engineer

Nessan Doran

Site Engineer

Pedro Arnés Ríos

Telecommunications Engineer & Electrician


Tracey Fitzgerald

Accounts Admin

Stella Oh

Management Accountant


Cormac O'Daly

Video Conferencing Product Lead

James McKeogh

Cyber Security & Solutions Architect

Nigel Finch

Innovation Director

Shane O'Hanlon

Software Developer

Network Operations

Desmond Usbeh

NOC Engineer

Ian Glynn

Network Operations Center Engineer

Jed Cygan

Lead NOC Engineer

Shane Dinnage

NOC Engineer

Network Operations

Ciaran Barry

Operations Manager

Gerard Quinn

Operations Director

Jean Butler

Project Manager

Maurice Sheehan

Head of Projects & Operations

Pat Madigan

Project Manager

Raymond Burke

Procurement & Stock Control

Trevor Reams

Service Delivery Manager

Valerie Coonerty

Current Project Administrator

who we work with

Our Partnerships