We’re more than technology providers. We're partners in innovation, dedicated to shaping exceptional guest experiences and advancing connectivity. Explore our story, values, and global impact on this voyage of discovery.
Our Purpose
To connect guests with what matters most to them
Our Vision
A home from home technology experience everywhere you travel
Our Mission
We deliver an integrated guest technology experience, one hotel at a time
Who We Are
Ourcoreprinciples
Unity
We succeed together by acting in the best interest of the team, customer, and guest
Excellence
We deliver on our commitments to a high standard
Innovation
We challenge, grow, and evolve - continuously
Who We Are
OurStory
In 2003, Shane Hartigan founded IMS with a vision to harness the potential of technology to make customers lives easier. Shane was joined on this journey in the early days by Leo Colgan. Watch our founders story to learn more about our fascinating journey from inception.