Guest Experience

Casting

Casting Solution

Seamless In-room Casting

IMS connect deliver a true “home-from-home” entertainment experience with our advanced in-room casting solution. Guests can seamlessly stream their favourite content, directly to the TV using their own devices and accounts. Our platform creates a private, secure connection for each room, ensuring data protection and peace of mind. Our casting solution is a crucial part of our unparalleled guest tech experience.

Facing These Common Pain Points?

Network Reliability

A seamless casting experience depends on a reliable and high-performance network infrastructure that can support uninterrupted streaming.

Poor guest experience

Guests now expect in-room casting as standard, falling short can significantly impact guest satisfaction, online reviews and the overall guest tech journey.

Log-in and Data Security

Guests need confidence that their personal data and logins are protected. Secure authentication and isolated room networks are essential to building that trust.

Hotel Wi-Fi

Our Customers

Hotels

With over two decades in hospitality, IMS connect delivers fast, secure, and seamless WiFi for an unforgettable guest experience.

Build to Rent

We design and manage scalable internet infrastructure for BTR communities, offering residents high-speed, reliable connectivity.

Purpose Built Student Accommodation

IMS connect supports high-density student living with resilient, high-quality internet that meets academic and lifestyle needs.

Co-living

Our solutions cater to the dynamic nature of co-living spaces, offering secure, personal connectivity that adapts to transient and tech-savvy residents.

Senior Living

IMS connect delivers dependable, easy-to-use internet solutions for senior living communities, supporting residents’ digital lifestyles.

Campus/Schools

We partner with schools and managed campuses to deliver secure, high-performance networks that support digital learning, administration, and the evolving needs of modern education.

Casting Solution

Business Outcomes

Guest Satisfaction

A seamless and intuitive guest tech journey plays a significant role in the overall guest experience and online reputation.

Customised Guest Experience

Deliver a personalised, home-from-home entertainment experience that offers guest customisation on every step of the way.

Business performance

Drive operational efficiency and improve overall business performance with tech that reduces friction and increases guest loyalty.

Increased Revenue

Keep guests engaged and on-property longer, increasing upsell opportunities like room service, dining, and premium amenities.

Casting Solution

Top-class guest tech journey

At IMS connect, we are passionate about creating an unbeatable guest tech journey. Customising the guest experience allows hotels to deliver more meaningful, memorable stays that drive satisfaction, loyalty, and positive reviews. From tailored entertainment options like in-room casting to personalised welcome messages and seamless connectivity, technology enables hotels to create a seamless, guest-centric environment.

who we work with

Our Features

Bring Your Own Device (BYOD)

With BYOD, log-in details are stored on their devices, increasing security and guest peace of mind. Guests can intuitively stream just as they would at home.

Enriched Entertainment

Offer an enriched in-room entertainment experience with seamless access to popular streaming apps, giving guests the content they love on demand.

Network Security

Maintain the highest standards of data security with fully isolated room networks and daily automatic wiping of all guest login credentials.

Personalised Guest Experience

Deliver a truly personalised stay by allowing guests to pick up their content right where they left off, creating a seamless and unparalleled entertainment experience.

Maximise Guest Revenue

More time in the hotel room means more money spent in the hotel. Increase on-property revenue through enhanced guest engagement, driving more orders for room service, dining, and premium in-room amenities.

Partner Portal

Gain full visibility into usage and performance with our dedicated partner portal, offering real-time analytics to support smarter decisions and better guest outcomes.

24/7 Support

We provide our expert support around the clock, with 24/7 technical assistance to ensure a consistently smooth and reliable guest experience.

Guest Experience

Guest experience consultation

Book your free guest experience consultation today. Discover how technology can become your greatest asset in delivering exceptional hospitality. Our consultation, valued at €1000, gives you a clear, strategic overview of your current systems and identifies smart, personalised enhancements to elevate every moment of the guest stay.

Personal Entertainment Network

Seamless connectivity, personalised entertainment

In an era where guests crave the comforts of home while on the go, the IMS Personal Entertainment Network (PEN) stands as a testament to innovation. Experience a true home away from home - a secure network that mirrors the familiarity of your personal Wi-Fi.

What we do

The PEN Guest Journey

01

Arrive at property

As you step onto the property, your personalised technology experience begins.

02

Receive unique Wi-Fi password

Upon check-in, you'll be provided with an exclusive Wi-Fi password, ensuring a secure and private connection.

03

Connect unlimited devices

Seamlessly connect an unlimited number of your personal devices to your private network, ensuring convenience and familiarity.

04

Stay connected anywhere

Roam freely throughout the property while maintaining a reliable connection, offering uninterrupted access to your personalised network.

05

Enhance TV entertainment

Elevate your entertainment experience by casting your preferred content to the in-room TV, creating a home-from-home experience.

Contact IMS Connect

Get in touch!

Create great guest technology experiences together.